Nurture
Loyalty
Design your own loyalty programme — clone it across the chain — with points spent right on the bill.
The problem with the fragmented stack
You handed out loyalty cards for years, nobody knew their points balance, and changing the programme meant paying a developer.
What you get
Design your own programme
Set the earning, tiers and rewards yourself in a studio, and change them whenever you like, with no developer.
Roll it out across the group in clicks
Build once at head office, clone to every property.
Points that spend on the bill
Earned on everything a guest spends — room, restaurant, spa — because it’s all one bill, and redeemed in a tap at checkout.
Rewards guests actually want
Free nights, points-plus-cash, a room upgrade, an experience, or an auto-issued voucher.
Pull them up the ladder
Fast-track challenges and status-match to poach a rival’s elite members.
Ona wins them back
She picks the reward most likely to bring a lapsing member home.
The card lives in their phone
A wallet pass with live balance, and a front-desk scan that knows them instantly.
Why it wins
Points earn on everything a guest spends — room, restaurant, spa — because it’s all one bill.
You design and change the programme yourself, no developer or vendor ticket.
Included, not a premium loyalty platform.
Part of Nurture — bring guests back.
See your property running on ONEOS.
A short, real walkthrough on your own property — no slides, no pressure.