Enhance
Guest App
The whole stay in the guest’s pocket, under your hotel’s brand — no app-store download.
The problem with the fragmented stack
Guests queue at reception to ask the Wi-Fi password, check their bill or book the spa; the desk is swamped at 4pm.
What you get
Your app, in every pocket, no download
Installs to the home screen under your brand; no app store, no fee.
The whole stay in their hand
Bookings, in-room dining, loyalty, the digital key card, express checkout and saved trips, all in one place.
Ona in the room
The concierge answers, books a table, takes a request and hands off to a real person when it’s needed.
Check in before they arrive
The queue is gone before the guest reaches the door.
Reach them at the right moment
Opt-in push for the offer that suits the day.
Why it wins
A request becomes a task and a purchase lands on the bill, because it’s the same system — not a third-party app syncing back.
Ona concierge is built in, not a separate chatbot licence.
Under your brand, with no app-store download or per-download fee.
Part of Enhance — earn more from every stay.
See your property running on ONEOS.
A short, real walkthrough on your own property — no slides, no pressure.